Rideshare apps like Lyft and Uber have become a popular choice for many people because of their apparent convenience and cheaper fares, but appearances aren't always what they seem. When you compare the two side by side, the advantages of taxi services start to pull ahead.
Let's review the top four factors that customers look for: pricing, safety, convenience, and service.
A big part of the allure of services like Uber or Lyft is a cheaper ride fare. However, those prices vary constantly and vastly depending on factors like the weather and how many drivers decide to get out on the roads.
Unpredictable and sometimes outrageous spikes in pricing are one of the most common complaints customers have about these services. We always strive to keep our prices fair and reliable and offer guaranteed pricing, so you never have to worry about surge pricing.
We also let you choose how you want to pay, whether it's paying ahead of time with a credit card or at the end of your ride with cash, credit, or one of our prepaid ride options. Traveling for business? You can even set up a corporate account with us and receive invoices.
We are the longest-running and most trusted taxi company in Minnesota. At T-Plus, our professional drivers receive specialized training in defensive driving, GPS navigation, and landmark/local business awareness. This is because we prioritize your safety to give you the best experience possible. We also monitor the driving habits of all our drivers and respond promptly to any customer complaints.
Our commitment to safety goes beyond the driver to our vehicles as well. All of our vehicles are insured by a fleet-wide policy, are serviced every 3,500 miles, and receive thorough inspections from ASE-certified mechanics to ensure they are in top condition. Uber and Lyft, on the other hand, leave vehicle maintenance and insurance up to each individual driver.
Convenience & availability
Have you ever experienced trying to book a ride through a rideshare app only to discover that the closest driver is 15 or more minutes away — and still in the process of completing another trip? Rideshare apps don't have set work schedules for their drivers, so if you're trying to get a ride in, say, inclement weather (when a lot of people rely more heavily on these services) you may find that drivers are scare because they choose not to drive.
We have the largest fleet of vehicles in town, so you never have to worry about not being able to get a ride in a reasonable timeframe.
When you order a taxi from us, we will attempt to immediately dispatch a driver from one of our three ride options — Airport Taxi, Yellow Cab or ihail — but after one minute we open the vehicle search up to our vast network of luxury cars and SUVs to ensure you get a ride fast. And we won't charge you any extra fee for it.
We also offer multiple ways to book so you can do whatever is most convenient for you — book online, through the ihail app, over the phone, or even through a text! You can request a ride for whenever you need it, whether it's right now or scheduling a ride a month from now.
Our drivers are trained professionals who have have received customer service training — not part-timers looking to make a little extra cash. We also offer a wide variety of services to give you the ride you need, the way you want it.
T-Plus' wide range of services includes:
- Airport transportation
- Standard taxi service
- Premium car service
- Business & contract transportation
- Pre-paid transportation
- Automated bookings
- Official taxi of Mall of America©
- Special event transportation
- Package delivery